FAQs - Measures in view of COVID-19


"What are your measures in view of the COVID-19 situation?"

The health and safety of all students and instructors are of utmost importance to us.
Thank you for helping us keep The Workroom community safe!

@KILAT STUDIO

As we resume in-person workshops on Friday, 19 June 2020, we proceed with safe distancing and other necessary measures in place. From Friday, 19 June 2020, we will schedule all workshops at @Kilat studio and will open by appointment only. 

 

E-STORE AND ONLINE CLASSES 

Our website remains open 24/7 for booking of online classes, purchase of PDFs and art materials. Barring any queries we may have about your order (e.g. incomplete address) or stock issues (e.g. 1 of 4 items is out of stock) or our own schedule challenges (e.g. sometimes we could be working at external venue), we usually ship out your buys within two working days (Mondays to Fridays, except Public Holidays). Thank you for your kind understanding. Stay well, stay creative!

 

"When will you be reopening your studios for in-person classes?"

As per latest announcements, we have resumed our in-person workshops from Friday 19 June 2020. We have begun inviting students to sign up classes at specific time-slots. All workshops will be allocated to our @Kilat studio, as @Chinatown remain closed. All in-person workshops will be preceded by contact tracing and temperature taking; we will abide by the 1m safe distancing at all times as required as ask that students to follow the same while in our studio.

At the same time, we wish to encourage everyone who wish to continue stay home to sign up for our online classes. These come with a big pack of PDF download filled with useful notes and/or exercises, as well as online video tutorials that detail every instruction for your learning. The PDF downloads are available immediately upon purchase. The online video tutorials are accessible anytime, anywhere. You will be able to watch, pause, replay any parts you wish. 

Have a question not addressed here? Please contact us!